3 Ways Consumers Are Transforming The Supply Chain

3 Ways Consumers Are Transforming The Supply Chain
During its history, the warehouse has evolved drastically – today’s facilities have turned into a powerhouse that affects the entire supply chain. This industry is transformed by the everyday behaviours of consumers, so it is crucial to realise that supply chain systems should continue to facilitate this.

In this digital age, we see changes towards improved social connectivity, technology and online shopping that has led to a culture of instant demand and fulfilment. And the recent impact of COVID-19 is even more clear as we realise supply chains struggle to keep up with demand. Let’s take a closer look at how consumers are transforming the supply chains.

1. Social media

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The growth of social media today has showcased plenty of benefits – it can easily propel a business onto the global stage almost overnight! However, with an estimated 3 billion people across the world connecting online, this means even the smallest error in judgement could potentially be disastrous.

Social media platforms offer a good opportunity for supply chain professionals to attain real-time feedback from consumers. In a business’ Facebook page, you can easily see glowing testimonials and recommendations, as well as the ugly side: complaints and unsatisfied reviews. With a more transparent system, companies can gain insight into consumer trends, predict demand and utilise social media to implement a more efficient process. Today’s consumers often take to the Internet to share and interact with the brands they buy from – as such, businesses can monitor supply chain interactions and make warehouse improvements to serve demand better.

2. Instant culture

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Perhaps one of the largest impacts on supply chain is the current behaviour of wanting order fulfilments met in an instant. If someone wants a new sofa for their house, they can easily search online and cart out with a click of a button. The order is placed within minutes and they can wait for the order to be fulfilled and delivered in a matter of days.

Orders are expected to arrive from the warehouse in a timely manner, but there is an increasing standard that is influencing the supply chain industry to be more agile, faster and has a quick response to overcome problems. For instance, the delivery of goods and services. Aside from fast shipping, consumers also want the ability to track their order process until it is delivered. This has shaped businesses in paying more attention to their supply chain system so they won’t face unsatisfied customers.

Having a prime location for your warehouse can be beneficial in planning a more efficient delivery route. Our property at Depot Lane offers industrial and warehouse spaces for rent conveniently in Bukit Merah. The location is centralized and developed, with access via AYE and Jalan Bukit Merah to get to various parts of Singapore in a short time. The property also has a unique feature – an easy ground floor loading setup in front of the unit so you can quickly get those orders out of the warehouse. For easy daily commute, train stations are located nearby at Redhill MRT and Telok Belangah MRT as well as bus stops at Depot Road. An array of amenities is also nearby at Depot Heights Shopping Centre for daily necessities. Units in the property come in sizes 2,002 to 4,420 sqft with 4.5m ceiling height and 15kN/m2 floor loading capacity. They are also suitable if you’re looking for ancillary offices or small business space for rent. There are also three open spaces with cement flooring/hardcore ground to support your warehouse needs. Other features include loading bays, 40-footer access, column-free layout, 24-hour accessibility, and season parking for small lorries/cars.

3. Online shopping

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The 21st century has seen a significant shift from in-store demands to online shopping. This new type of shopper desires a fuss-free and seamless experience from their cart to their doorstep – which places an immense impact on warehouse and supply chain processes. E-commerce has also boomed over the past several years, and retailers must operate carefully knowing that customers have high standards in product quality or delivery. With more options for consumers to shop anywhere and anytime, supply chains professionals will have to position their business to deliver an unrivalled experience.

E-commerce retailers can benefit from having a spacious and equipped warehouse to carry out order fulfillments. Our property at Four Star Building offers warehouses for rent situated in 44 Kallang Place. Recently refurnished in 2018, this 6-storey B1 industrial building has a relatively high ceiling, almost column-less layout and a corporate-looking façade. Tenants can also enjoy the stunning “fireworks view” overlooking the Kallang Stadium. Amenities are located within reasonable distance – Kallang MRT and Bendemeer MRT stations is a few minutes away and bus stops are also available for ease of travelling. A nearby shopping mall, supermarket and eateries will be able to fulfil retail and other daily needs. There are two units available for rent at 1,345 sqft with 4.2m ceiling height and 15kN/m2 floor loading capacity – furnished with aircon, lights and windows. Our subsidiary Work+Store is also located in the premises to provide work and storage units options that are suitable for entrepreneurs and start-ups looking for small business spaces to rent. Other features include 1 cargo lift, 3 loading bays, 24-hr access & CCTV, 1 passenger lift, 1 service lift and a complimentary parking lot.

If you wish to find out more about LHN properties info, feel free to contact us at +65 6578 9966 or WhatsApp us at (65) 8345 9966. Alternatively, you can email us at space.enquiry@lhngroup.com.sg.